We’re hiring a Learning and Development Officer

Learning and Development Officer

Full Time

35 hours per week

Salary £29,500 – £33,000 p.a. depending on skills and experience

Location: Grassmarket Centre or 86 Candlemaker Row, Edinburgh EH1 2QA [There may be
occasional opportunities to work from home, but this role is predominantly based at
Grassmarket Centre

Closing Wednesday 10th September 2025 noon

Learning and Development Officer

PLEASE DOWNLOAD the ‘Learning and Development Officer Recruitment Pack’ for more details.

Role Purpose

The Learning & Development Officer supports the delivery of structured learning, training, and personal
development opportunities for Grassmarket Community Project (GCP) Members, volunteers, and young
people. Guided by the Head of Member Services and our Learning & Development plan, the role focuses on
developing, delivering and coordinating high-quality learning experiences, employability opportunities, and
wellbeing activities.

The L&D Officer will co-deliver young members’ services, training sessions, and day-to-day programme
activities, supporting Members to build confidence, develop skills, and move towards positive outcomes such as volunteering, education, training, or employment.

KEY AREAS OF RESPONSIBILITY
• Work alongside Members Services and Social Enterprise teams to deliver and support learning, training,
and employability sessions for GCP Members as outlined in the Learning & Development plan.
• Co-deliver the GCP Learning Hub, Oot the Box, workshops and Young Member specific work placement
opportunities.
• Work with the Members Services and Social Enterprise teams to ensure opportunities for development
are person-centred, accessible, inclusive and clearly communicated
• Provide individual support for Members, volunteers, and young members engaged in placements or learning activities.
• Record attendance, progress, and outcomes, ensuring data is collected in line with GCP’s Impact Evaluation Framework.
• Oversee the monitoring and feedback of mentors and team members supporting learners through their
programmes, and conduct regular planned evaluation sessions with pre-apprentices and work experience members particularly.
• Build and maintain positive working relationships with external training providers and referral partners to expand opportunities for Members.
• Support the delivery of welcome meetings, inductions, and activities that encourage engagement in GCP programmes.
• Encourage and promote Member participation in shaping and reviewing services to ensure continuous improvement.
• Promote equality, diversity, and inclusion in all aspects of learning and service delivery.
• Actively contribute to GCP’s collaborative team culture and values-driven approach.
• Work flexibly and collaboratively to support the work of both the Members services team and the wider organisation, including involvement at Member events, daily lunches, weekly Open Doors Meals, and other GCP activities.
• Ensure a consistently high quality of care and support in the organisation’s services.
• Managing your time effectively and productively, including multi-tasking and efficient prioritisation.
• Working flexibly on occasions, including weekend work and other events as required.
• The above list of duties is not exhaustive. To carry out any other duties as may reasonably be required by your Line Manager, SMT or CEO.

Background
Grassmarket Community Project (GCP) is an inclusive community in the heart of Edinburgh’s Old Town,
providing support, connection, and opportunity for some of our city’s most vulnerable citizens. Through mentoring, education, social enterprise, and a safe, welcoming environment, we support people to build confidence, develop skills, and realise their full potential.
Our vision is a society where everyone feels valued, has dignity, and can live with greater independence and self-reliance. We walk alongside people as they overcome barriers, build resilience, and reconnect with themselves, others, and the wider community.
Every year we work alongside hundreds of members, delivering over 800 hours of support each month and providing more than 10,000 nutritious meals every year. Together, we create a welcoming, compassionate space where Members can grow, contribute, and thrive.

Values
• Passionate about a strengths-based approach supporting individuals to participate and engage
• Compassionate and trauma-informed in their approach
• Believe in setting of challenging but achievable goals for those they support
• Demands high performance of self and colleagues
• Excellent communication skills
• Responsive to Members’ needs
• Works collaboratively and builds relationships with Members to establish the key issues and anticipate
requirements
• Celebrates and promotes the service, the community and Members acting as an advocate for the Grassmarket Community Project

Aptitude & Attitude
• Experience of delivering learning, training, or support activities (formal or informal).
• Ability to work with vulnerable people with a wide range of needs.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Confident in using Microsoft Office and digital tools.
• Experience of monitoring and recording outcomes desirable.
• Knowledge of employability pathways, community learning, or youth work desirable.
Member Outcomes
The post holder will make a significant contribution to Grassmarket Community Project Members’ outcomes,
undertaking Member evaluations to ensure:
• Increased confidence, self-esteem, and resilience.
• Improved physical, mental, and social wellbeing.
• Stronger social connections and reduced isolation.
• Greater knowledge, skills, and experience.
• Progression into volunteering, training, education, or employment.
• Feeling valued, heard, and included within the GCP community.

Find out more about Grassmarket Community Project The Grassmarket Community Project – ALL are welcome